If your customers / end users for your product are physicians, you have a highly demanding audience. Their tools need to work every time. If your products aren’t living up to a high standard, then physicians and hospitals may need to take their business elsewhere. If you’re working with patients / consumers, your job isn’t […]
Health Connective Insights
App Usability in Medical Device Design for Patients, Physicians, and Product Engineers
Product usability is a critical factor in the success of any medical device, both commercially and clinically. Still, not everyone realizes how much goes into making a product more intuitive. We recently had the chance to sit down with Jose Bohorquez, president of Bold Type, to discuss our outlooks for the medical device industry as […]
Be More Human in Your Marketing with the Right Tech
When we look back at all the technological innovations that have come up in our marketing tools, it’s easy to see where we’ve put a barrier between us and the people we mean to help. This isn’t just a problem with how we interact with our audience and our customers. We create the same […]
Keeping the Vision for Your Product in a Hard Economy
If your budget gets cut back, what can you do to stay focused on the purpose behind your product? In medtech, companies aren’t creating pointless products. These devices and technologies are meant to improve patient care. Purpose doesn’t make a medical device exempt from the laws of economics, though. Here are some thoughts on how […]
Brand Communities for Patients and Consumers Go Beyond Offering Support
Patient community is not a new concept, thankfully. Patient communities provide a space (online and/or in person) where people facing a similar condition can come together to support one another. This kind of support may come in the form of providing recommendations on good food to eat while dealing with a particular condition. People may […]
Medtech Companies Need to Create Meaningful Customer Communities
How can medtech companies create value beyond the core features and benefits of their devices? Mark Schaefer, in his book Belonging to the Brand, suggests that companies should investigate building communities that function for a reason other than customer support. Communities can be a convergence of customer experience and marketing. The bond of community is an […]
Your Spreadsheet Is Holding You Back
I love spreadsheets, too. They work. They really do… until they don’t. Spreadsheets Are Awesome Can we take a moment to appreciate what Microsoft Excel, Google Sheets, Apple Numbers, and all the other spreadsheet software out there can do for us? They help us with financial tracking and calculations, but that’s only a fraction of […]