“Hey, let’s add some gamification elements! People will love it!” While the concept of gamification—adding game-like elements and achievements to encourage and reinforce desired behaviors—isn’t as universally lauded as it once was, people still look to the technique as a way to make their application “stickier” (or more likely to keep users coming back to […]
Marcom
There are lots of reasons marketing and communications teams in medtech might need a custom application. Sometimes off-the-shelf solutions can help with your business needs, but the medtech industry may have more specialized needs for an application that more generic software can’t provide, even with customization.
In these articles, we share tips and best practices from our custom development work with marcom teams, including how to evaluate whether or not you need a custom application, how to effectively communicate what you need to developers (whether in-house or third-party), and how to demonstrate value to the C-suite and your customers.
Staying Ahead of the Curve: AI in Medtech Marketing
Are you tired of AI hype yet? I feel like I’ve seen a hundred different “Here’s How to Use AI for Marketing” posts at this point—and perhaps just as many posts saying “This Is Why AI Will Never Replace Us.” The conversation may feel superfluous, but we need both sides to keep wrestling as AI […]
Fight Customer Attrition and Reassure Your Customers
Keeping customers is a less expensive process than finding new customers, but that doesn’t mean it’s easy. Companies have to put real effort in to creating ongoing value for their customers. Sometimes, even if a company does everything right, customers may still leave because of cost pressures, because a new administration wants to work with […]
Unlock Better Interactions with Real Customer Data
As a marketer, it’s your job to know what your customers are up to. You want to know their interests, what problems they’re trying to solve, and what’s making their lives easier. You likely have a decent amount of data about your customers. The picture may not be clear at a granular level. Still, you […]
Addressing Medtech Customer Concerns and Winning Their Trust
We’ve been talking about gathering customer feedback on a regular basis here at Health Connective. It’s a guiding light that will guide your marketing efforts considerably. But we don’t always have to rely on surveys to get some overarching ideas about what customers are looking for. After all, we’re not the only ones interested in […]
Healthcare Headsets Finally Taking Off? What Apple Vision Could Mean
Surprisingly enough, I’m not here to sing Apple’s praises or to criticize the company’s major new announcement of the Vision Pro headset. I’d rather look at what kind of impact Apple could have on medtech products if it is successful with its new $3,500 “spatial computing” product. (Stick with me, even if your company doesn’t […]
Maximizing Your Customer Feedback Strategy
Picture this: The new patio furniture you ordered has arrived right in the middle of a jam-packed work week. Unfortunately, the only family member with free time to assist you is, well, not the most reliable character (we all have that family member, right?). You’re not feeling super confident that it’s going to turn out […]
Conquer Those Marketing Challenges with Clear Problem Definition
As marketers, we’re often presented solutions for problems that we may not actually have. All of that stuff could be useful (except for that specific email list). These taglines are written by marketers, so, of course, they sound useful. But the problem with these catchy taglines is that they are written in the hopes that […]