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Michael Roberts

Michael spends a great deal of time with the healthcare industry both professionally and personally, which gives him the perspective of what stakeholders on either side of the care equation need.

He began coding in 2008 and subsequently shifted his attention entirely to online marketing. Michael completed his MBA in 2018, focusing on the intersection of healthcare and marketing.

Empowering Older Adults in DTC Marketing

by Michael Roberts

America’s population is aging.  The United States Census Bureau in June of 2020 had the following to say on the shift in our demographics:  “The first Baby Boomers reached 65 years old in 2011,” said Dr. Luke Rogers, chief of the Census Bureau’s Population Estimates Branch. “Since then, there’s been a rapid increase in the size of […]

Staying Ahead of the Curve: AI in Medtech Marketing

by Michael Roberts

Team strategizing

Are you tired of AI hype yet?  I feel like I’ve seen a hundred different “Here’s How to Use AI for Marketing” posts at this point—and perhaps just as many posts saying “This Is Why AI Will Never Replace Us.” The conversation may feel superfluous, but we need both sides to keep wrestling as AI […]

Fight Customer Attrition and Reassure Your Customers

by Michael Roberts

Keeping customers is a less expensive process than finding new customers, but that doesn’t mean it’s easy. Companies have to put real effort in to creating ongoing value for their customers.  Sometimes, even if a company does everything right, customers may still leave because of cost pressures, because a new administration wants to work with […]

Unlock Better Interactions with Real Customer Data

by Michael Roberts

As a marketer, it’s your job to know what your customers are up to. You want to know their interests, what problems they’re trying to solve, and what’s making their lives easier.  You likely have a decent amount of data about your customers. The picture may not be clear at a granular level. Still, you […]

Addressing Medtech Customer Concerns and Winning Their Trust

by Michael Roberts

We’ve been talking about gathering customer feedback on a regular basis here at Health Connective. It’s a guiding light that will guide your marketing efforts considerably.  But we don’t always have to rely on surveys to get some overarching ideas about what customers are looking for. After all, we’re not the only ones interested in […]

Healthcare Headsets Finally Taking Off? What Apple Vision Could Mean

by Michael Roberts

Surprisingly enough, I’m not here to sing Apple’s praises or to criticize the company’s major new announcement of the Vision Pro headset.  I’d rather look at what kind of impact Apple could have on medtech products if it is successful with its new $3,500 “spatial computing” product. (Stick with me, even if your company doesn’t […]

Maximizing Your Customer Feedback Strategy

by Michael Roberts

Picture this: The new patio furniture you ordered has arrived right in the middle of a jam-packed work week. Unfortunately, the only family member with free time to assist you is, well, not the most reliable character (we all have that family member, right?). You’re not feeling super confident that it’s going to turn out […]

Conquer Those Marketing Challenges with Clear Problem Definition

by Michael Roberts

As marketers, we’re often presented solutions for problems that we  may not actually have. All of that stuff could be useful (except for that specific email list). These taglines are written by marketers, so, of course, they sound useful. But the problem with these catchy taglines is that they are written in the hopes that […]

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